Power Tools battery Article&FAQ

• My new battery isn't charging. Is it defective?

• Usually NO. New batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge the new battery two to four times to allow it to reach its maximum rated capacity.
  
  It is generally recommend an overnight charge (approximately twelve hours). It is normal for a battery to become warm to the touch during charging and discharging.
  
  When charging the battery for the first time, the device may indicate that charging is complete after just 10 or 15 minutes. This is a normal with rechargeable batteries. New batteries are hard for the device to charge; they have never been fully charged and not “broken in.” Sometimes the device's charger will stop charging a new battery before it is fully charged. If this happens, remove the battery from the device and then reinsert it. The charge cycle should begin again. This may happen several times during the first battery charge. Don't worry; it's perfectly normal.

• What does shipping cost?

• To calculate the cost of shipping, choose the country to deliver goods.
  
  Then our system list the shipping cost on the down column of the webpage.

• What are the different ways you ship to me?

• We ship mainly through Hong Kong Post transport goods to the United States, Britain, Canada and Australia. To these four countries, goods will reach in 7-14 days. The transport to other countries need more time, we will send in registered form and inform tracking number.
  
  We also use Fedex to ship the goods. If you choose Fedex to ship the goods you will receive them in 3-5 days but more expensive

• How to know if you receive our payment?

• You will be informed by our email, or login in your account to check the order
  marked not as "UNPAID", which are labeled " undelivered ""delivered"or"in attention".

• How to pay for sizable order (more than 100pcs)?

• We accepts the following for sizable order:
  
  Paypal (On-line payment by The third party,through www.paypal.com)
  
  Tele-transfer account (T/T, directly transfer money to our account).
  Business check or Personal check .